• The more you listen, the more you'll be heard

    Thursday, 9 April 2009

    The ‘Two ears, one mouth’ marketing plan


    Sometimes it’s hard to listen when you’ve just got so much to say.

    There you are with a big list of marketing objectives to tick off and a bigger pile of products to ply to your customers; really there isn’t time to stop and ask difficult questions like: ‘Does any of this matter to you?’ Let alone listen to the answer.

    But recently you’ve noticed your email open rates are dropping, visits to your sites just aren’t what they used to be and you pretty much pop a champagne cork if someone actually ...

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